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Dive into a collection of past posts and rediscover timeless content.

content creators

+5

The Death of Seeking

Oct 21, 2026

•

6 min read

The Death of Seeking

Young audiences stopped looking for the news. What happens to credibility when trust is decided in Timepass mode?

Jill Manuel
Jill Manuel

content creators

+3

They built a newsroom without an employer

Sep 30, 2026

•

9 min read

They built a newsroom without an employer

Here is exactly how they assembled it, what broke, and what it would take for you to run one for your beat or in your organization

Jill Manuel
Jill Manuel

content creators

+5

The Creator Inside the Newscast

Sep 15, 2026

•

5 min read

The Creator Inside the Newscast

Local TV's most trusted asset is still a person on a beat. Stations have been renting one for 15 years.

content creators

+5

The Trust Builders: Six People Getting Chosen On Purpose

Sep 1, 2026

•

5 min read

The Trust Builders: Six People Getting Chosen On Purpose

Three journalists. Three executives. One habit in common: nobody stumbles into their work.

Newsroom transformation

+4

The Rent Is Due

Aug 25, 2026

•

5 min read

The Rent Is Due

The audience stopped arriving on purpose. Only attention you earn can be kept.

content creators

+6

The BBC just told you where every industry is headed

Aug 19, 2026

•

3 min read

The BBC just told you where every industry is headed

Why institutions are hiring trust instead of building it

Jill Manuel
Jill Manuel

content creators

+4

Deeper, Not Wider

Aug 11, 2026

•

6 min read

Deeper, Not Wider

Every study I have covered this year points the same direction. Kelsey Ogletree built a business on it.

Jill Manuel
Jill Manuel

content creators

+4

They All Cover Less Than You Do

Aug 5, 2026

•

3 min read

They All Cover Less Than You Do

Six people who earned trust by narrowing, not expanding. The first Trust Builders list.

Jill Manuel
Jill Manuel

content creators

+8

You Got Visible. They Still Don't Trust You.

Jul 28, 2026

•

6 min read

You Got Visible. They Still Don't Trust You.

Three major reports reveal why showing up is no longer enough.

Jill Manuel
Jill Manuel

content creators

+6

The Creator Trust Paradox

Jul 21, 2026

•

6 min read

The Creator Trust Paradox

The people who don't watch creators assume they can't be trusted. The people who do watch them trust them more than they trust us.

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The Trust Shift

A newsletter discussing the changing trust dynamics that are transforming journalism, leadership, and modern communication, and what it means for anyone who needs to build trust with the public today.

© 2026 The Trust Shift.
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